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My father, Bill Snyder, opened William Glen 46 years ago. We are 2 stores plus a website and a full gourmet catalog. While site is brand new, we work diligently to expand the product offering. I doubt seriously that every item will ever be on the site. Sometimes it is just not possible to effectively show and ship some of the goods we sell.
I have no formal training in the product merchandising field. I do however have about 37 years of experience. From a young age I enjoyed working for my father and his business partner, Glen Forbes, who has since retired (1998). For many years my team and I worked with a professional merchandiser who actually redesigned our stores’ layouts in 1985 and in 2004. there is no better education in this field than hands on, hard work. No degree or book can teach the necessary structural design laws that we employ here. What I mean is, we buy the goods and take the time to build and environment in which to showcase these goods and envelope the customer’s senses.

Personally, since I wear many hats I rarely have time for outside jobs. We do have some other very talented staffers who have worked on projects and from time to time I will work with customers in their homes to build their Christmas or other jobs. We spend a lot of time working with our customers in our store to help them experience their own creativity.
Ultimately, what we do is not brain surgery. It is just understanding your own taste and aesthetic and them finding the right items to exemplify them. Finally, it really just takes the courage to try, fail and try again. Our customers come to William Glen for new ideas and because they know they are paying the right price. We say “it doesn’t cost more, it’s just nicer at William Glen”. And we prove that everyday.
I am so happy you enjoyed our stores. We would love to be a part of your enterprise. Please let me know if you would like any additional information. Feel free to photograph anything.
Mark Snyder
Operations Manager






























